Support

What if a guest disrespects my home or disrupts the experience?
As the Host you should feel empowered to handle a disruption in your home the way you see fit. That said, we are here to support you and handle any situation you feel has gotten out of hand. Please contact us immediately if this is the case. The best email to reach us is: community@wequilt.com
As a Host, do I need to have renters or homeowners insurance?
Yes. By listing your home and approving our Terms & Conditions, you are agreeing that you have either renters or homeowners insurance.
Why use Quilt over a coffee shop or co-working space?
There are many reasons why using Quilt is a better option. Some women use Quilt as their main co-working option, others use it as a compliment to their existing one. By using Quilt, you are not only financially supporting another woman, but also putting yourself in a supportive environment where it's safe to ask questions and collaborate with other like-minded entrepreneurs. You may not be aware of it yet, but the space you work in and the people you surround yourself with matters. Quilt allows you to be a lot more selective in order to produce your best work.
As a Host, do I have control over who books to work from my home?
Yes, you do! Each guest needs to be approved by the host in order to attend a co-working session or gathering in your home. We strongly urge you to approach approving your guests with an open mind.
What is the cancelation policy for Guest and Host?
As a Guest, you may cancel up to 3 days in advance of the start-time for your Booking and the Booking Fee will be credited to your Quilt Account for future use. If a Guest cancels less than 3 days prior to the start-time of a Booking, there will be no credit for any portion of the Booking Fee. If a Host cancels the Booking at any time, the entire Booking Fee will be credited to the Guest’s Quilt Account for future use. As a Host, you may cancel a Booking up to 3 days in advance of the Booking start-time. If a Host cancels less than 3 days advance of the Booking start-time, she will receive a strike from Quilt. If a Host receives 3 strikes from Quilt in an 12-month period, the Host’s access to and use of the Quilt Platform are subject to suspension by Quilt. A Host will not receive any Payout for any Bookings cancelled by the Host. Quilt reserves the right to cancel a Booking or to issue a credit to a Guest for all or part of the Booking Fee if Quilt determines, in its sole discretion, that it is necessary, warranted or appropriate to do so. You hereby agree that Quilt and the relevant Guest or Host will not have any liability for any such cancellation made or credit awarded by Quilt. If you would like to request a credit as a Guest please forward all such requests to hello@wequilt.com.
Is Quilt for networking?
While we don't love the word, yes. Using Quilt is a wonderful way to thoughtfully grow your network. In one month, showing up to a Quilt house 1 time a week, you can meet more than 40 new women.
As a Host, must I be present for the full session or may I run out for a meeting or to run an errand
Quilt requires that a host is present for the duration of the 3 hour session. If something comes up, where you will not be present, you may find someone you trust to co-host for you that day. If you do decide to step out of your home during a session, and something happens, Quilt is not responsible.
Is there a monthly membership option?
At this time, no, there is not. The day pass option was intentional and based off of feedback from our community. We purposely made sure the day rate was low enough, where if you wanted to book daily, the price point would still come in under the majority of co-working spaces. If we were to discount pricing, it would take away money from our Host and we don't want to do that!
As a Host, can I change the dates/times of my listing?
Yes!
Can I change the dates and times I'm open?
Yes! You can easily Manage Bookings and change dates and times as you need to. Please make sure to review our cancellation policy and try your best to make changes outside of 12 hours or before guests begin booking your sessions.
What size should the photos for my listing be?
Ideally they should be 895px x 554px. Here is a great tool to help you crop the photos: http://cropp.me/

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